We love this hotel. It is right in the heart of downtown. The staff are all so friendly, professional and helpful. Rooms are nice and offer great views. Great food and if you are traveling with kids you can go to the CNN food court and have lots of choices for those picky eaters.
This time, I had some special needs and every single hotel staff from the bell hops to the concierges to the check-in desk understood my needs and were exceptionally humane and caring. I HIGHLY RECOMMEND THIS HOTEL, they go out of their way to cater to you.
Check-in in the Omni was extremely quick and friendly. When we got to the room it was well presented clean and tidied up. We had one of the greatest views of Centennial Park which is really awesome. Over all in all it was a really rocking stay and would definitely recommend a night out on the town to begin at the Omni
Oh, and they knew exactly where my conference was and gave excellent directions to the police station!
The female concierges accompanied me to the bathroom all day long, and didn’t make me feel like it was a chore. THE STAFF AT THIS HOTEL GENUINELY CARES.
I attended a legal conference held at this hotel this past Sunday and Monday. It wasn’t my first legal conference here and both times the staff has been stellar.
Spectacular view. Great service. I stayed at the North building. The room was a double queen. It was great. Everything very clean. The staff very polite and helpful. The views are amazing. The bar had a great selection of drinks. Room service was fast.
Amazing experience in the hotel. Very customer friendly staffs. Breakfast not included in the stay package is the only concern. Located at centre place to reach any sight seeing places around like aquarium , coke factory etc... Food city at the basement is an added advantage to stay in the hotel to try variety of foods
The next morning, I was still shaken and was too afraid to use the restrooms at the Omni, even though the Omni is brighter, has more staff and the restrooms aren’t as secluded. When I asked for someone to escort me to the restroom, mentioning that I had been assaulted in the bathroom of the Glenn, the staff jumped up to see if they could help. They offered to call security for me to speak with the police even when the crime didn’t happen on their property, and to help me feel more secure they went over how many security personnel were actively monitoring the surveillance cameras covering all the halls, including entrances to restrooms. Assured me they have security 24/7 with eyes everywhere.
[If you want to know why I had special needs: In another hotel nearby, the Glenn (an autograph hotel by Marriott) I had been assaulted by a man exposing and pleasuring himself in the women’s restroom and blocking the exit. The Glenn hotel staff didn’t even hear me screaming and another woman made them come help me. They didn’t call the police until my friend demanded to know what was happening 30 mins later. They had no protocol at all. And their general manager has been nothing but rude.]
Omni Atlanta Hotel At Cnn Center is a US Lodging based in Atlanta, Georgia. Omni Atlanta Hotel At Cnn Center is located at 100 CNN Center NW, Atlanta, GA 30303, USA.
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