Gorgeous, spacious and great location. So why only 4 stars. It's simply preference. They put in beautiful hardwood floors but they generate noise. It's unfortunate but if you're before someone with hard heels you will hear them. So if you're a light sleeper get ear plugs. If you're not, it's 5 stars.... enjoy.
The Bistro and market were out of Sierra Mist and only had caffeinated beverages. There was glitter on the floors and bedding in our room. As well, I found a piece of broken glass on the floor. We were charged for valet parking we did not have. The charges were easily reversed, but without a word being said. The desk clerk simply took my receipt, typed and handed it back to me. No questions for me or explanation of what happened. Overall, the experience was fine, but not noteworthy.
The non-main street entrance is deceiving as the interior is very modern and spacious. Interactions with valet, front desk staff and servers for breakfast in the morning were all exceptional. First room I've been in where the bathroom had more windows than the bedroom. Modern amenities. Love the easy connection to WiFi. Would absolutely come here again.
The cafe downstairs is simple and comfortable. Coffee and breakfast sandwiches counter service
Air conditioning is responsive and immediate if you want to cool off or heat up the room. The central air is noisy though.
I just wanted to applaud the night auditor, Mark, on his professionalism and welcoming manner. He was busy when I arrived yet assured me more than once that he would be with me shortly, which is always nice to know you haven't been forgotten. I had just gotten off work at another property and after checking in I had to go pick up my newborn from his grandparents house 45 minutes away. Mark wished me safe travels and noticed when I finally returned baby in hand.
Important stuff: bathrooms are clean and reasonably new tile and shower. Bedding is comfortable soft comforter but not too warm (being too hot while traveling is no bueno).
It was just nice to feel welcome. Even though I work for Marriott at a different property, it was such a relief to be treated as I treat my guests. My "Staycation" was that much better because of the exceptional service...
Minimalist hotel with clean rooms.
Courtyard By Marriott Atlanta Downtown is a US Lodging based in Atlanta, Georgia. Courtyard By Marriott Atlanta Downtown is located at 133 Carnegie Way NW, Atlanta, GA 30303, USA.
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