The interior is gorgeous. Fitness room is run down. Not clean & non working machines. Both pool are great. Outdoor pool very relaxing. The managers special 530p-730p is nice but female bartender takes 0 interest in quality of her drinks. We get that it's free & not top shelf. But 2 of 4 drinks were in drinkable. Gin and tonics without lime & nothing but tonic. Vodka soda's tasted like water. She has no interest in the craft of a bartender. Hotel staff otherwise great. Amazobg location!!! Can walk to countless other locations
Checked in late on a Thursday night. Friendly staff had me my key in no time. The room was spacious and very clean. Overall a wonderful experience. Great value.
I would give it zero if I could. There were roaches in my room. The rooms are a mess. Hair on the counters. Moldy ceilings. I would never stay here again and would recommend no one else does either. Suspicious red stain all over the carpet. Stains all over the furniture.
I stayed at this hotel in JULY. I booked the room on my credit card for a deposit of $167. When we arrived at the hotel we asked them to credit my card back for that amount and my boyfriend paid the full amount of $360. They ASSURED me that it had been refunded. It's almost mid November and I have officially called the hotel 30+ times. They've had to re-issue me a check 3 times now because the agents keep putting the incorrect address. I've also emailed numerous times and they claim that someone will be in touch, which they never are, and then they close my file. This is the worst customer experience I've ever received. I will NEVER be staying here again nor will I ever recommend it.
I usually give 5 but this time around. I was quite disappointed. We screamed on 2 different occasions. There were 2 ROACHES. My friend trapped one under the glass in the bathroom. Ugh...then when we came back from the grocery store to put our stuff in the fridge one flew from under the coffee pot stirring up a frenzy. I trapped that one under the paper cup by the coffee maker. We left out to go to my cousins graduation and on the way back in we told front desk. They offered another room and very apologetic. When we went to move from the room housekeeping obviously picked the glasses up off the floor and put them BACK ON THE SINK IN BATHROOM BECAUSE DEAD ROACH WAS STILL LAYING THERE ON THE FLOOR. SMH... Front desk/management took good care of The situation. The rooms were spotless and clean, breakfast was great. Just had roaches.
Embassy Suites By Hilton Atlanta Buckhead is a US Lodging based in Atlanta, Georgia. Embassy Suites By Hilton Atlanta Buckhead is located at 3285 Peachtree Road NE, Atlanta, GA 30305, USA.
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