If " mom & pop" means long lines, frustrated cashiers and bad service then they are very mom and pop. While I prefer smaller hardware stores to the big boxes this location is the worst. Step back to 1950 and not in a good way. Crappy selection, horrible service and ever changing store policies.
No Complaints- I am a regular customer
Ben assisted me and my husband and he was wonderful. Was very knowledgeable and friendly. We will definitely return and we live in stone mountain!
These guys know their stuff, will help you plan a project, suggest cheapest materials, will spend as much time as needed to help you figure out a solution. It's like having a project consultant for free. Forget the big box stores unless you need appliances or lumber.
Bad attitudes lost you a regular customer I shan't be back...
Update Your Hours - If you stay open until 7pm, please be open until 7pm. I pulled up at 6:45pm and the employees were in the cars, lights were off and the gates for the doors were down. This is why people shop at big box stores. The corporate office will not allow the store to sway from the hours posted online.
West End Ace Hardware is a US Hardware Store based in Atlanta, Georgia. West End Ace Hardware is located at 964 Ralph David Abernathy Blvd SW, Atlanta, GA 30310, USA.
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