Awesome first experience.
Will definitely go back.
I guess Lorenzo is not the only one who's had a racist experience. I came in yesterday for a return. I knew where I needed to be but out of respect, I stopped at the greeter, said hello and told him why I was there. He rudely directed me towards the cashier's area. I spoke to him so I guess I was the greeter in that moment. The Caucasian man before me and all other Caucasian individuals that followed were greeted with a loud "Hello, welcome to Ace Hardware! How may I direct you?" In 2017, I'm guessing some people still don't respect African Americans. When I initially came in to purchase on Friday, the female greeter was very friendly and made sure someone met me in the back. My cashier that day was also very friendly to my daughter and I. I will return if I need something however, if that same guy is the greeter, I won't waste my time stopping to teach him how he should greet all customers regardless of color.
Simply put....if you're a person of color, don't go in there. And if you're a person of color, you'll understand without me having to say why. I had to give them 1 star just to post the review but I wouldn't even give them that.
This place has a little of everything and the price is not to bad. Their staff has been very helpful every time I've paid a visit. Well stocked with almost any home projects you would want to tackle and some you have to. Aisle are a little tighter but it's because they have so much in the store.
Very helpful and knowledgeable.
This is old school. they are sweet, stocked and so chill. always the first stop for me over osh or home depot.
Bates Ace Hardware is a US Hardware Store based in Atlanta, Georgia. Bates Ace Hardware is located at 1709 Howell Mill Rd NW, Atlanta, GA 30318, USA.
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