I arrived at this location at 7:25 (first customer of the day), it opens at 7:30 but techs start to work at 8:00. I was getting a part replaced that takes 5-10 minutes but they charge for an hour of work, everyone does so no complaint there. They removed the part from my car and it was just sitting at 8:30 I ask what is going on this takes 10 minutes. They ordered part after 8 instead of at 7:30 when I arrived. The part was delivered at 8:53 at 9 they checked me out. I will NEVER visit this location again. What is going with Good Year now days?? The service at their location has become awful! Oh well lesson learned.
I had a 1994 Honda civic lx sedan with 149k miles. Was running fine till I got there. No lights or anything. Thought it needed a tuneup. They recommended a BG engine service with oil change for $269 . I thought That was overpriced. Coincidently the oil light came on says the mechanic that test drove my car. My oil light has never been on until after he test it. They did an engine flush on my car without me knowing it. A big no-no on a 23 year old car. And 2 days later my car died on the highway and engine threw a Rod left me stranded. So I junked the car and ended up getting a brand new car with payments. I called back and the mechanic denies it so he can cover his butt. He could have been honest from the start and said I needed a new engine. I will never go here again!!
I use DW Campbell monthly for oil changes, maintenance, and any problems I have. They always charge a fair amount and have never tried to take advantage of me. I would recommend them to anyone.
I called this shop and the man on the phone was very short with me. I'm not sure if he was busy at the time or if he didn't want to be bothered, but he was very short and I felt very disrespected. Based on this experience and this experience alone, I'll be looking elsewhere for repairs on my car. If you don't appreciate me choosing to service my car with you, please don't expect for me to take you seriously. Professionalism and customer service are worth more than the services you provide, in my opinion.
I take all my cars here. Just got a new one and still go here over the dealership. Prices are fair. Several years ago there was a CBS 46 investigation about local mechanics overcharging and this place was the only one they secret shopped that passed. It's also nice to see the same faces year after year. ASE Certified as well.
Dw Campbell Tire And Service Center is a US Car Repair based in Atlanta, Georgia. Dw Campbell Tire And Service Center is located at 1921 Howell Mill Rd NW, Atlanta, GA 30318, USA.
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