24 hours later, they finally called back and said all 4 struts needed to be replaced for $1600 and that two radiators hoses needed to be replaced for $400 because they were "ballooning".
This sounded really expensive to me so I took it to another mechanic who after looking at my car for 3 hours, said the struts were perfectly fine and that my radiator hoses were in great condition. I was then showed the hoses myself and they were in pristine condition.
So not only did Pepboys literally make up bogus info about what my car needed, they were massively upselling the price.
The guys at this location work well together. They deliver your vehicle back when they say they will, too. This Pep Boys is better managed than the one on JCB, for sure. I took my truck in for an oil change, they matched a competitor's coupon price, and did such a good job, that I made an appointment to bring it back in a few days to get the tires rotated and balanced. I am very pleased with the staff here. I will be back!
Lia and her team were so helpful! Highly recommend going to this location.
I dropped my car off about a week ago to get the suspension looked at and a tune-up.
I called in hoping for same day service for new tires. This location only had 3 of the 4 I needed. Although they were busy, within an hour they picked up the 4th tire at another location. Within an hour of my arrival I was out the door. This team hustles. Free rotation and free roadside assistance for one year from my tire purchase. It is obvious they appreciate their customers. I will be back.
Horrible place! Do not go here!! They tried to trick me into getting $2000 worth of maintenance which I didn't need at all.
This other mechanic also said that if I still wanted new struts, they would be $500-$1000.
Great service! Lia helped me throughout the process after seeing multiple mechanics. The process went by smoothly and efficiently, plus they offer Lyft services while your car is being worked on. Will definitely return to this location if I have any concerns with my car.
Pep Boys Auto Service Tire is a US Car Repair based in Atlanta, Georgia. Pep Boys Auto Service Tire is located at 3884 Peachtree Rd, Atlanta, GA 30319, USA.
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