• Your movers forgot my kitchen stepstool
• Your movers smoked in my house
• Your movers forgot my stepladder
• Your movers packed a bunch of items as “Third Party Parts”, so we are still trying to figure out where things belong
• Your movers wrapped our brand new 65 inch television in bubble paper, then broke the screen when the item was moved
Worst experience! Do not do the mistake of moving with them. They don't even have enough boxes to move a 2 bedroom house furniture. My delicate side tables from West Elm were treated like junk and had to literally beg them to box it. My Pier1 laundry bin is traveling without a box, pretty sure the threads can be counted when it arrives at the destination. They sent just two men to move this and it has taken almost 10 hours to pack! They snap at you for telling them to handle the furniture carefully!
• Your movers worked two days for 3 hours each day, then rushed to pack all of our items on the third day. I’m sure they charged you for full days and thus they charged Church’s for full days
The Dyson vacuum cleaner is forced fit with a metal trash can! They don't even bother to distinguish delicates from hard ones.
• Your movers packed all of our television power cords separate from our TVs, so it took us days to find them
And, at each turn, your movers have blamed us for each and every one of these items. Most notably, your Caucasian movers are blaming them on my husband and I, who are African-American.
• Your movers forgot my freezer
• Only 3 of the movers even packed our items, one of them stayed mostly in their van, sat in front of my house or smoked. I’m sure Church’s was charged for 4 movers.
• Your movers failed to call me prior to reaching our house in Atlanta, then called me the morning they reached our house wondering why we weren’t there
I am extremely satisfied with both pack/move and delivery. Everyone was courteous and professional. Arrangements and schedules were well executed. Still unpacking and was encouraged to call with any questions.
• Your movers pulled our window treatments out of our walls, then blamed it on us
So let me recap all the issues for you:
I’ve had three corporate moves, and this is the worst by far. I’ve never had a moving company leave behind my property or break my property. Each and every time I’ve contacted you with any issue regarding the move, you blame those issues on my husband or myself. From a customer service standpoint, you didn’t even have the courtesy to reach out by phone to get our perspective on the move.
Thank you everyone for all your efforts.
If I could give them zero stars, it would be too much. They over promise and under deliver and their communication is horrible. They currently have the contents of my life and can't tell me when my delivery will occur. DO NOT USE THIS COMPANY!!!
If your intention is to buy new furniture in the new house, donate the furniture rather than opting for these packers and movers!
Nice location for us to use scale. Cash use, not axle specific, but general gross weight.
Armstrong Relocation Atlanta is a US Moving Company based in Atlanta, Georgia. Armstrong Relocation Atlanta is located at 6950 Business Ct, Atlanta, GA 30340, USA.
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