Yesterday, on my lunch break i stopped into Icebox. Let me just say this is the place to go for all your jewelry needs. I first assumed since a lot of celebrities go there that for jewelry needs, that i would be seen as another person and the service would be lacking. I guess that why they call it assumptions, boy was I wrong. I had pleasure of working with Paris who made me feel like i was a superstar with her A1 customer service. She was very knowledgeable and was not pushy while showing me various items. She is truly a gem and cant wait to go back for a few special items I saw.
Wow I walked into icebox unaware what to expect. I was told I could sell my Rolex there and I went in and Juliana was the person to help me. She was able to walk me through everything that I needed. Not only do I feel I got a great deal for my watch, but she was able to give me more towards a purchase that I made the same day for a new watch. Her customer service was exceptional. I will definitely say this is the best jewelry store in the US! I'll be a customer for life. Thanks so much!
Today, I had the pleasure of working with Paris Jackson at icebox. Upon arrival at the store I was in search of a tennis bracelet for my wife. Paris guided me to the place where they could be found and provided exceptional product knowledge. With her help I not only found the perfect braclet but my jeweler for life. If you have need any jewelry needs in the Atlanta area, be sure to stop by Icebox and ask for Paris.
Ice Box diamonds and watches went above and beyond my expectations!! Leah and the staff at Ice Box are professionals above reproach!! As soon as my wife and I entered we were greeted with warm smiles and offered beverages while we waited for Leah who was my point of contact for the ring I wanted customized. Leah worked with me as far as my design idea and the graphic design guys in the back are A1!! The craftsmen and there eye for beauty and creativity is above reproach and they will be my jewelers from here on out ....
I went into Icebox to buy some diamond earrings and was helped by Rania. She was super friendly and professional. She took the time to listen to what I was looking for and understand what my taste is in jewelry. Her depth in knowing about diamonds and pieces was very impressive. She was helpful in showing me pieces that would be of my interest and she was patient with me in making my decision. I really had a good experience at Icebox with her good customer service and professionalism. I didn't feel like she was just trying to get me to make a purchase like many jeweler employees do.
Icebox Diamonds Watches is a US Jewelry Store based in Atlanta, Georgia. Icebox Diamonds Watches is located at 3255 Peachtree Rd #2, Atlanta, GA 30305, USA.
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