Omg literally the worst cab service ever. Always lie about how long they will be. I waited over an hour when I called she told me he shut his device off so I had to call another cab service. When I call for a ride they always say 10-15 mins its always over a hr. Hate hate hate these people
Wonderful customer service/ on time pick up/ safe drive
I am not one to write a bad review because I work in the service industry myself, however; I had a bad experience with driver 1018 today. As I got out to pay for my ride, which was listed at $20 the driver insisted that I pay an additional four dollars for my two children. When I inform the driver that I use the taxi service often and that I was never charged for my two children he explained and showed me on the window that they charge per person an additional fee. The fee was an additional four dollars. I explain to the driver again that this had never happened to me before and I had use their service before and had never been charged an additional fee of four dollars for my two children. He again insisted that there is an additional charge per person in the car. As I got out the car, I reached out to the company directly and explained my situation and the gentleman who was very nice and pleasant explained to me that they don't charge an additional fee for children under eight years old. My children are seven years old and four years old. That means the driver took advantage of me and my children. I am very appalled and disappointed that this happened to me because the driver was very unprofessional and I really hope that you guys can address this issue with cabdriver 1018. In the interim I will go back to using Uber as I know what I'm being charged up front.
I used this company through GRTA's guaranteed ride home service, which will arrange a cab for you if you miss your commuter bus because of unexpected work obligations. Based on my conversations with GRTA, I expected the cab to arrive sometime around 7:10. So around 7:15, I was worried that I'd missed them by being in the wrong place or something, so I called the company to check. The dispatcher said that my driver was 7 minutes out. So at 7:31 I called again because it had been more than 7 minutes. This time the dispatcher told me that my driver would be calling within 30 seconds. About 300 seconds later, I called GRTA back to see if I needed to cancel the cab and find another ride. She put me on hold while she called the cab company, and when she came back, she told me that the dispatcher told her the driver was 5 minutes out. Then finally, while I was still on the phone trying to decide how to proceed, a cab rides by. Once he turns around and picks me up (at 7:47), I tell him about my ordeal, and he tells me that he just got the call at 7:31.
I wouldn't be nearly so angry had the dispatcher not lied so much.
There really rude an nasty i had my 8 year old in the car he was driving aggressively
Buckhead Safety Cab is a US Point Of Interest based in Atlanta, Georgia. Buckhead Safety Cab is located at 1874 Piedmont Rd NE #375C, Atlanta, GA 30324, USA.
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