The good part is that they delivered! I got my passport before the time that was promised. However, the way this works is totally different than what I expected which initially made the process frustrating. I thought this was an actual office where one can go pay their processing fees and hand deliver their information to an agent and ask any necessary questions. That is not how it works. the agent is hardly ever in the office and does not answer the phone. In order for me to know what I needed to do I had to call the Washington DC office and speak with someone there. This agent in DC was very helpful and informative and walked me through everything that I needed to do in order for them to process my passport documents. This can be a confusing process as most people don't apply for passports every day and have no idea what they're really supposed to do. Had it not been for me placing calls to the D.C. office, I would still probably be running around with no results. So my advice would be to call the D.C. office first!
Travel Document Systems Inc is a US Travel Agency based in Atlanta, Georgia. Travel Document Systems Inc is located at 303 Perimeter Center N Suite 300, Atlanta, GA 30346, USA.
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