Needless to say I will never set foot in this Target again.
Worst Target or phone experience ever! I ordered an iPhone online, but when I went to pick it up they didn't have it. Initially one clerk told me they had it; 45 minutes later another clerk admitted they didn't have it. They talked about finding me one at another store but never tried. Then they refused to give me a rain check. After nearly 2 hours I left with no phone, and a really bad opinion of Target.
This is my go-to target store. It's not until I had a horrible experience in another location that I fully appreciate how wonderful this particular target is. Very helpful staff, sweet cashiers and customer service ladies, and very well stocked for the most part.
The manager at this store could have intervened and rectified the situation, however she refused to help.
I finally received a email at 9:44pm informing me my items were ready.
Terrible customer service. If I could give a zero rating I would. I placed a order online at 3 pm, The website stated my order would be available in 2 hours. I arrived at the store with my 1 year old at 6:30pm and I was informed my order was not ready. I left went shopping elsewhere and returned at 7:30pm. I was told by the nonchalant customer service manager my items remained unfulfilled. I proceeded to the toy shelves and picked the items off the shelves on my own. I returned to the service desk and I was told by the manager Target implemented new rules for the online order pick service. The manager started the orders were no longer completed one by one. The manager stated the orders were filled all at once and I should call Corporate to complain. I called online customer service from the store. I spoke with a very professional young lady who was unaware of the new pick process as well. I left the store at 8:15pm.
First and FOREMOST, I don’t have a reason to steal. So to be followed around in this store LAST NIGHT by one of the
Hands down the best trolley I have ever used. The steering was impeccable. It was also incredibly light despite it's durable look and feel. Good job guys
Target is a US Department Store based in Atlanta, Georgia. Target is located at 1275 Caroline St NE, Atlanta, GA 30307, USA.
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