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Sadly, I must concur that the customer service at this Nordstrom location is poor. For an organization that once boasted of exceptional customer service, this location falls far short of what I expected. My experience involved phone calls not being returned, a failure to tell me my clothes were ready for pick-up, and a billing dispute. The billing issue was because I wasn't truly informed of the final cost of the garments and the cost for alterations. Although the sales staff was friendly, I think management needs to take a look at how this location is run. I know Nordstrom can do better.
My friend was here from out of town and we shopped at Perimeter Mall looking for small gifts for friends at Xmas.My daughter works in thatpartment an I was so amazed at how she handled my friends wants and needs.(Ann MARIE Dobbs) I no that an accolade from her mother might seem to be one sided but she is a born sales person most likely because is a born shopper!!!!
It is best when using a stylist, especially when time is short. My experience is buying men's clothing. My stylist is Diwan.
This store has gone down hill something awful. Nordstrom used to be a great shopping experience due to the amazing customer service. It's gotten worse and worse over the last year and a half. And what's with the service bar??? This isn't apple. It's Nordstrom. I shop at Nordstrom because I want service, not a messy bar with people standing around and having an attitude when you're asking for help. I miss the old days of Nordstrom and will not be back. You've lost a customer of 20+ years Nordstrom.
Yvonne in women's clothing is the bomb! So sweet and so helpful.
Nordstrom Perimeter Mall is a US Department Store based in Atlanta, Georgia. Nordstrom Perimeter Mall is located at 4390 Ashford Dunwoody Road Northeast, Atlanta, GA 30346, USA.
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