Horrible Customer Service at @Belk @LancomeUSA booth @ShopPhippsPlaza #Atlanta. Staff (3! standing only 12 feet away..) completely ignored us for almost 10 minutes. Went to Lancome booth at Macys (Lennox Mall) and service was great.
This Blek's has extraordinary merchandise
Can be hard to find someone to check you out but otherwise decent store with low prices
It was hard to reach out physically, finding a parking spot is difficult in here. It's a well maintained (appearance), well stocked and provides exceptional customer service! Which makes the trip worth it. Associates are friendly and have updated product knowledge. I shopped online with them and my experience so far is great with them.
Unfortunately we have lost our receipt for our shopping on this trip on Saturday June 10th 2017, but we wanted to specifically commend a sales lady named Sheryl / Cheryl? who was working in the housewares/bedding/luggage area. She was simply amazing. She knew all about the products stocked, answered our questions, never stopped smiling and was great fun to talk with, managed multiple customer enquiries at once, helped out the other staff working, and processed our huge pile of shopping quickly and efficiently. There are some truly sad comments on here about customer service in this store - I really hope the manager sees this and makes a point of thanking Sheryl as she is a credit to the store. We loved shopping here, and found the selection of menswear and housewares was a great range of stuff at really good prices. Thank you so much and best wishes.
Belk is a US Department Store based in Atlanta, Georgia. Belk is located at 3500 Peachtree Rd NE, Atlanta, GA 30326, USA.
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