ATTN: Jonatthan....i really appreciated ur help today, and not to be too forward but I.d love to get together sometime!
Great customer service. I came with a problem and was immediately solved. I highly recommend Jose Cueto. Everyone at the store was friendly and helpful.
Anytime I've been in hhere they've always been able to help me out. Great customer service, and they always get to the bottom of any issues that I've had!
Worst experience ever. No one in the store spoke fluent English ( out of 6 employees on duty ). Very poor customer service because of language barrier and the Manager on duty kept speaking in spanish to the customer service rep that was attempting to help us. Only to after 15 mins say no one could help. I wouldn't recommend this store at all if you aren't fluid in spanish.
Great staff. They are all very fluent in English and Spanish. Jose Cueto was excellent
Worse experience ever. I changed my phone plan. My phone was disconnected for a payment that my bank said went through. I brought them a copy of my receipt in my e-mail, my bank statement, and showed them a copy of the text sent to the phone saying that it was supposed to be on. When I asked the manager why she couldn't release my suspension she told me I probably didn't have any money in my account (which was totally bogus) and she was rude by not letting me get a word in because I asked to speak directly to her pulling her from the back office instead of the customer service person going back and forth. Of course I ended up leaving and she laughed behind my back. I went to another location down the street further down Buford Hwy and they were able to tell me that the change did not go through to downgrade my plan to the $50 rate plan and it showed I still owed $10. That's why my phone was suspended. SMH. This experience was humiliating and I will NEVER step foot in this location again. They were very unprofessional. If I could do zero stars I would.
Metropcs Corporate Store is a US Store based in Atlanta, Georgia. Metropcs Corporate Store is located at 4166 Buford Hwy NE #1053, Atlanta, GA 30345, USA.
Please contact with Metropcs Corporate Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Metropcs Corporate Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Atlanta