I'm not sure if this counts as medical malpractice because, thank goodness, I didn't have any of those major procedures done. It's really disheartening when medical professionals value their revenues over the long-term health benefits of their patients.
Only good things to say. The doctors seem to find great hygienists-every one I've had has been very detailed and good at their jobs cleaning my teeth efficiently and thoroughly - always leave happy with my cleaning (i go quarterly for teeth cleaning). They do not money gouge in my experience. The dental work I've done with Dr Presley has been discussed well in advance with several options suggested and time frames to allow me to plan ahead. They came highly recommended from a professional model friend who has several colleagues who also use these docs & hygienists. Professional, clean, efficient - always fit me in when rescheduling - if you want to clean your teeth on a frequent schedule and keep on top of your dental care they are good partners. Thank you
3rd of last 3 visits: I sit down in the dentist chair and the assistant begins to numb my mouth. The dentist (Presley) looks at the tooth and asks if I have pain and I said only if something sweet sits back there for a long time, but no random throbbing. He then tells me that he can't do the crown because I need a root canal first. I then asked why wasn't I told about scheduling a RC during my last visit, and he says he doesn't know. I ask why didn't Dr. Kimche diagnose a RC as quickly and easily as he was able to (she had my X-rays), he said he didn't know. I asked why the RC wasn't in my dental records, and he said "I told you over a year ago you needed one". What kind of response is that to a patient?! Didn't take any accountability for neither himself nor is partner's poor patient treatment documentation to ensure cohesive and continuous care. He then says to see the front desk for a referral to schedule the RC and leaves.
When all was said and done, the cost of all procedures would be $1,200. Since I didn't have that kind of cash laying around, I decided to plan on opening a FSA the following year and have the procedures scheduled then.
An hour later when I walked into the new dental office, I instantly felt a much more welcoming atmosphere. After the dentist reviewed my X-rays and did his own exam, it turns out I DON'T NEED A ROOT CANAL OR CROWN after all and only a filling!! This new dentist took the time to thoroughly answer all of my questions, proactively provided helpful information regarding my treatment plan and reviewed all of my options with me. Kimche/Presley's reco was too aggressive and unnecessary. Had I gotten a RC, it could have caused long term problems because I'd be dealing with a dead tooth for the rest of my life and all the problems that come along with it. I couldn't have asked for a better experience after having to deal the Kimche/Presley office.
I had been a patient for 3 years and my last 3 visits solidified my decision to find another dentist. In summary, they've had terrible "chair-side" manner, they provided inaccurate and inconsistent diagnoses which lead to wasting my time and money and they recommended aggressive, expensive and unnecessary procedures (thank goodness for second opinions).
Dr. Luke Presley and staff are the best hands down in Atlanta. I was having the worse care with another dentist and Dr. Presley has restored my faith in what great dentist can be.
Dr. Presley and the entire staff are a great team and could not be any better at what they do. They are always on time and totally professional ~ I could not ask for more. So far they have surpassed my previous dental experiences by far and I can offer my honest recommendation to anyone.
1st of last 3 visits: went in for a routine filling replacement and cleaning. The dental assistant was very rough with my face and was yanking my jaw up and down vs using her words to instruct me on what she needed me to do. Once the dentist (Presley) removed the old filling, he saw decay and asked if I felt pain. I said no, but he said that I'd need a root canal and crown. He then put a temporary filling in my mouth and referred me to their root canal specialist (which he urged me to schedule soon).
Dr. Presley and the entire staff have been wonderful! I was referred to this office by a friend and can't thank him enough. I have referred a co-worker and she has also had a wonderful experience. It's never easy going to the dentist but when you can go to a beautiful office with a super nice staff, it make it so much easier and more pleasant.
2nd of last 3 visits: when taking X-rays, the hard mouth piece you bite down on was cutting into my gums. I asked her if she could shift it before she took the image and said no and had me hold the painful position anyway. The dentist (Kimche) came in and said that I needed a crown. TBH, I didn't remember what the original proposed procedures were because my last visit was over a year ago, but I just assumed she would tell me based on the info in my dental records. Since she only mentioned a crown, I went along with that and then she schedules me for the follow-up to get the crown a month later...
Fast forward a year-ish later and I schedule a regular cleaning and a follow up to the procedures I need to schedule per my last visit so I can use up my FSA...
I was sooo frustrated with this whole experience that I immediately decided to call another dentist my friend referred me to in the hopes of salvaging my afternoon. Luckily, they had a consultation appointment available that day, so I had the Kimche/Presley offices email my X-rays to them.
Kimche Presley Cosmetic Sports Dentistry is a US Dentist based in Atlanta, Georgia. Kimche Presley Cosmetic Sports Dentistry is located at 2921 Piedmont Rd NE Suite E, Atlanta, GA 30305, USA.
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